Data We Gather and Why We Use It
We collect the information you actively provide — your name, email address, mobile number and any payment method details you link to your account, such as a bKash wallet number, a Nagad account or a Rocket mobile banking reference. We also collect data your device sends
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automatically when you browse our platform: IP address, browser type, session timestamps and pages visited. This lets us detect unusual login attempts and keep your account secure. When you make a deposit or request a withdrawal through bKash, Nagad or Rocket, transaction references are logged so
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we can verify the movement of funds and resolve any disputes quickly. We do not sell your personal data to third parties. We share it only with payment processors necessary to complete your transaction and with service partners who are contractually required to protect it. Retention
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periods vary by data type — account registration details are held for as long as your account remains active and for a period after closure as required by applicable rules. Whether this policy applies to you depends on your local law and the eligible regions we
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serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.